How to sell your Services Effectively? RATER Scale Technique

Overview

The Rater Scale technique is a business model that caters to the needs of the audience. This technique helps to maintain customer retention rates by bridging the gap between what the company offers and what the customer expects. Through the course, we can learn to increase revenue by increasing sales with improved service quality.

Course outline

1. 01What is a Service?2 min
2. 02What is Vision Statement?1 min
3. 03What is a Customer Experience?5 min
4. 043 Ways to sell a service- Part 12 min
5. 053 Ways to sell a service- Part 25 min
6. 063 Cs in Service Sales4 min
7. 07What is Rater Scale?2 min
8. 08Reliability3 min
9. 09Assurance3 min
10. 10Tangibility4 min
11. 11Empathy5 min
12. 12Responsiveness2 min
13. 13Qualities of a Service Salesperson5 min
14. 146 rules service salespeople to follow6 min
15. 15Steps in Service Sales10 min
16. 16Golden Affirmation2 min

Meet the teachers